Business Resources

Find Help for Your Business

These local, state and federal resources are available to support businesses with information and resources to help small businesses plan for and respond the pandemic.  Take the Business Impact Survey, access information on loans, and get answers to important human resources questions.

There are a number of resources to help workers affected by COVID-19. These include partial wage replacement benefits (full and part-time including for non-profits), industry specific assistance, IRS tax changes, and more and are updated as new information is received. 

Guidance for Preparing Workforce for COVID-10 (By Occupational Safety and Health Adminstration OSHA) – pdf

US and Georgia Department of Labor 

In response to the development of COVID-19, the GDOL is temporarily suspending in person requirements for services provided by this agency. In accordance with Governor Kemp’s recommendation, the GDOL is providing online access to unemployment services, partial claim access for employers and other reemployment services.  If a claimant does not have access to the internet, the GDOL is providing assistance for filing a claim by phone by contacting their local career center.  To file a claim via phone, claimants will need to expect lengthy wait times due to the time it takes to properly process the filing of a claim. 

  • Emergency Rule 300-2-4-0-5 – The Georgia Department of Labor (GDOL) has adopted an emergency Rule 300-2-4-0.5 Partial Claims, effective March 16, 2020. The rule mandates all Georgia employers to file partial claims online on behalf of their employees for any week during which an employee (full-time/part-time) works less than full-time due to a partial or total company shutdown caused by the COVID-19 public health emergency. Any employer found to be in violation of this rule will be required to reimburse GDOL for the full amount of unemployment insurance benefits paid to the employee. 
    Filing partial claims results in your employees receiving unemployment insurance (UI) benefit payments faster, usually within 48 hours for claims filed electronically. Employees for whom you file a partial claim are NOT required to report to a Georgia Department of Labor career center, register for employment services, or look for other work.  Reemployment support services can be accessed online. 
  • Many nonprofits choose not to pay unemployment insurance because they are not required to do so.  As such, they would not normally be allowed to file for unemployment if laid off.  The Georgia DOL is allowing nonprofit employees who have been laid off due to COVID-19 receive benefits.  The nonprofit must file for their employee and will not be charged back. 
  • How to file an unemployment claim and How Employers File Partial Claims
  • Practical Claims Online Filing Instructions (pdf)
  • FMLA Questions – US DOL
  • DOL Answers Questions on FLSA Compliance during the Coronavirus Pandemic 

US Small Business Administration

Links to information on small business products and loans, guidance on access to capital and the local assistance directory

  • Guidance for Businesses and Employers
  • Economic Injury Disaster Loan Program – The US SBA  is now available to the entire state of Georgia.  SBA is offering low-interest federal disaster loans for working capital to Georgia small businesses including private non-profit organizations of any size, suffering substantial economic injury as a result of COVID-19.  These loans can provide vital economic support to help small businesses overcome temporary loss of revenue they are experiencing.  Loans may be used to pay fixed debts, payroll, accounts payable and other bills that can’t be paid because of the disaster’s impact.  The interest rate is 2.75 percent, SBA offers loans with long term repayments in order to keep payments affordable, up to a maximum of 30 years.  Please note the following:
    • Applicants may  apply online
    • Applicants are applying for the Economic Injury Disaster Loan (EIDL) Program so they must select the Economic Injury (EIDL) Loan Option.
    • SBA EIDL Training Session in Video on YouTube
    • Click here for a PDF that explains the Three Step Loan Process.
    • Applicants may also call SBA’s Customer Service Center at (800) 659-2955 or email for more information on SBA disaster disaster assistance. 
    • Deadline to apply is December 18, 2020.
  • Access to Capital
  • Lender Match
  • Local Assistance – UWG Small Business Development Center. Todd Anduze is the local area director (678) 839-5082 | 105 Adamson Hall, Carrollton, GA 30118 |

Internal Revenue Service- has temporarily closed all Taxpayer Assistance Centers and discontinued face-to-face service throughout the country until further notice. 

  • IRS is extending the April 15th filing and payment deadline until July 15, 2020, for individuals who have a 2019 tax balance due of $1 million or less per return and who file a return or an extension form with the IRS by April 15th. Extension doesn’t apply to all penalties such as for underwithholding.  Please check with your tax advisor for more information on exceptions on extensions.   For more info check the IRS website as information is fluid and can change.  Check news releases on
  • On March 20, IRS and DOL announced that small and midsize employers can begin taking advantage of two new refundable payroll tax credits, designed to immediately and fully reimburse them, dollar-for-dollar, for the cost of providing Coronavirus-related leave to their employees. Click here for more information. 
  • High Deductible health plans can cover coronavirus costs
  • Filing and Payment Deadlines Questions & Answers

Families First Coronavirus Response Act