Business Development Committee
Amy Brown Gary Hewitt
State Farm Insurance Southland Insurance Agency
2018 Committee Chair 2018 Committee Chair
Goal: To focus on small business development, entrepreneurship and start-ups
Actions:
- Select the “Small Business Person of the Year” award
- Select the "Start-Up Business of the Year" award
- Hold monthly seminars with a focused theme
- Broaden the minority representation and countywide representation on the committee
- Conduct "Business of the Month" and have it tied to #ThinkCarrollFirst campaign
- Strategically work with UWG, RCOB, WGTC and the SBDC with a focus on financial literacy, creating solid business plans and retail development
- Continue to promote the Burson Center
- Support #thinkcarrollfirst campaign
- Promote & support tourism opportunities in Carroll County
Mystery Shopper Program – Coming Fall 2018
What is the Mystery Shopper Program?
The Mystery Shopper Program is a form of market research for businesses. Posing as a typical customer, the mystery shopper observes service quality in an establishment. Feedback is provided to the company for quality control purposes.
What’s in it for me?
As a business owner, it’s important that your customers are satisfied and have a wonderful experience when they shop, dine, or utilize your company for services. The role of the mystery shopper is to identify performance gaps that the customer might experience and fail to communicate. By identifying any gaps in service or areas for improvement, you can take the necessary steps to enhance your customer experience. This program is free and provides a comprehensive report on the performance of your establishment.
How do we participate?
Participation in the Mystery Shopper Program is open to businesses who are a member of the Carroll County Chamber of Commerce. You’ll need to complete the Mystery Shopper application and submit it to either Suzy McCorkel or Lauren Holverson.
Small Business Person of the Year Criteria
Small Business of the Year Winners
